When the company does not listen, the customers/users take to social media to raise their voice. These days a tweet of a woman is going viral, who complained to Rapido about her captain. In it, she said that after completing the ride, the driver sent objectionable messages on WhatsApp from her number.
shared my location with a captain at @rapidobikeapp and this is what i get???? FUCK YOUR APP FUCK YOUR MEN FUCK MEN pic.twitter.com/EHLqd7lpt5
— husnpari (@behurababe) March 12, 2023
The matter went viral after the woman posted a screenshot of the Rapido driver’s WhatsApp message on Twitter. Many users gave their feedback on this. A Twitter user named Rishabh Gupta (@RishabhCodes) wrote – A Rapido wale bhaiya told me that boys are driving Rapido so that they can get a chance to make girls sit, which they can never get like this. They only accept rides from girls. And turn down the boys ride. I have been rejected by riders many times.
Rapido Captain Text Female
This screenshot of the WhatsApp chat was posted by Twitter handle ‘Husnpari’ (@behurababe) on March 13. He angrily wrote in the caption – I shared my location with a captain of @rapidobikeapp and what did I get in return??? You can read in the viral screenshot – Hello… fell asleep??? He further writes- I came only after seeing your DP and because of your voice… otherwise I was far away, did not come at all… and yes, I am not the second brother. This chat has got more than a thousand likes and hundreds of reactions so far.
Rapido Care Response
The matter was responded to by @RapidoCares. He wrote in his reply- Hi, it is very disappointing for us to know about the lack of professionalism in Captain and we apologize for the same. In this case, we will take action on priority basis.